Returns & Exchanges
At A24 Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a seamless experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.